Dear Valued Client,

As you already know, the FMCSA Drug & Alcohol Clearinghouse went live yesterday, January 6. Unfortunately, the Clearinghouse web portal is currently experiencing connectivity issues due to a high volume of traffic. Their portal is extremely slow to respond to queries for pre-employments and so DriverCheck is unable to effectively and efficiently process client requests. This is affecting our ability to properly provide you with Clearinghouse services. Please note, DriverCheck’s own eManda system is fully functional.

The FMCSA has released the following notice on their website:

Notice: If you are an employer currently experiencing technical difficulties accessing the Clearinghouse and are unable to conduct required pre-employment queries, you may hire a driver using solely the procedures set forth in 49 CFR 391.23(e). Once FMCSA has determined and announced that users are able to access the Clearinghouse, pre-employment queries must also be conducted as required by section 382.701(a).

Sincerely,

DriverCheck Team